Terms of Service
- Estimates only. Calorie and nutrient values are AI and database estimates for general wellness. They are not medical, dietary, or treatment advice.
- Age. You must be 18 or older to use ThaliScan.
- Your account. You are responsible for activity under your account. A guest account is backed up to the cloud but may not be recoverable after the app is uninstalled; sign in with Google or Apple to keep your data across devices.
- iPhone app. From iPhone version 1.0.1 the iPhone app sells Premium subscriptions and scan packs through the App Store (see the iPhone items below). It shows no banner or full-screen ads; its only ads are optional reward videos that you choose to watch for extra scans. New accounts get Premium features free for their first 7 days, with no payment details and no automatic charge, and then continue on the free plan. Apple's standard terms for apps from the App Store also apply to the iPhone app.
- Subscriptions (Android app). Premium is billed through Google Play, renews until cancelled in Play, and is subject to Play's refund policies. A paid Premium subscription shows no ads. New accounts get Premium features free for their first 7 days, with no payment details and no automatic charge; small ads are shown during this trial, and afterwards the account returns to the free plan unless you buy Premium.
- Subscriptions (iPhone app). From iPhone version 1.0.1 you can buy a Premium subscription for a week, a month, 3 months, 6 months or a year; the app shows the price and period of each plan before you buy. Buying requires signing in, so the purchase stays with your account. Payment is charged to your Apple ID by Apple. A subscription renews automatically for the same period at the price shown, unless you cancel it at least 24 hours before the end of the current period. You can manage or cancel it in your Apple ID settings (Settings, then your name, then Subscriptions, or apps.apple.com/account/subscriptions). Refunds are requested from Apple at reportaproblem.apple.com and follow Apple's refund policies; if a payment is refunded or revoked, Premium for that period ends. Deleting your ThaliScan account does not cancel a subscription; cancel it with Apple. A paid Premium subscription shows no ads, apart from reward videos you choose to watch.
- Daily scan limits. Every plan includes a daily number of AI scans (free, trial, earned Premium and paid Premium each have their own limit, shown in the app). In the Android and iPhone apps you can also earn a limited number of extra scans for the day, at any time of the day, by choosing to watch reward videos: the app shows how many videos each extra scan needs. Paid Premium subscribers can earn extra scans only after using the day's included scans. Scans earned by watching videos are valid only for that day (India time), expire at the end of it, and are used after the day's included scans and before the scans in your balance.
- Free Premium days (Android app). You can earn days of Premium features by watching reward videos, as described in the app. Earned days have no cash value, cannot be transferred or exchanged, show small ads, and are credited only when the video is confirmed as watched to the end. We may change or end this offer; days already earned will be honoured.
- Scan packs (Android app). You can buy packs of AI scans through Google Play. Each standard AI scan uses one scan from your balance once your plan's included scans for the day are used up; the app shows the price and how many scans each pack gives before you buy. Scans in your balance do not expire, have no cash value, cannot be transferred and are lost if you delete your account. Refunds follow Google Play's refund policies; if a purchase is refunded or reversed, the scans it added are taken back and a negative balance must be cleared before scans can be paid from it again. Bonus scans given with a first pack are promotional, have no cash value, and are removed if that purchase is refunded or reversed.
- Scan packs (iPhone app). From iPhone version 1.0.1 you can buy packs of AI scans through the App Store, charged to your Apple ID by Apple, and signing in is required. The same rules apply as for Android packs above: the app shows the price and how many scans each pack gives before you buy; scans in your balance do not expire, have no cash value, cannot be transferred and are lost if you delete your account; and bonus scans given with a first pack are promotional and have no cash value. Refunds are requested from Apple (reportaproblem.apple.com) and follow Apple's refund policies; if Apple refunds or reverses a purchase, the scans it added, and any bonus it carried, are taken back, and a negative balance must be cleared before scans can be paid from it again.
- Bonus scans (streaks, referrals and first pack). Bonus scans are promotional. We may give bonus scans for logging a meal or marking a fasting day on consecutive days (streaks), for referring a friend, and with a first scan pack. Streaks are counted by our servers, in your phone's time zone (a change of time zone is accepted at most once a week). Bonus scans are added to your scan balance, have no cash value, cannot be transferred, sold or exchanged, and are lost if you delete your account. We may change or end these offers, and may withdraw bonus scans, or refuse to give them, where we find misuse, such as fake or duplicate accounts, or referring yourself.
- Referrals. Each account has a referral code. A new account can enter one friend's code, only once and only within 7 days of creating the account; you cannot use your own code. The friend receives 10 bonus scans after their first AI scan. You receive 10 bonus scans once the friend has completed AI scans on two different days. If two accounts enter each other's codes, it counts as one referral. A person can earn the referrer bonus for at most 10 friends in a calendar month (India time); beyond that, the friend still receives theirs but the referrer does not.
- Fair use. Automated abuse, scraping, or attempts to bypass scan limits or to obtain rewards without watching the videos may lead to suspension.
- Content. Photos you scan are yours; you grant us the transient right to process them to produce your results. We do not store them.
- Availability. The service is provided "as is"; AI analysis may occasionally be unavailable or wrong — you can always edit results.
- Liability. To the maximum extent permitted by law, our liability is limited to the amount you paid in the last 12 months.
- Governing law. India.